Action Fraud UK has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.
One victim fell for the scam after calling a ‘help’ number advertised on a pop up window. The window which wouldn’t close said the victim had been affected by WannaCry Ransomware.
The victim granted the fraudsters remote access to their PC after being convinced there wasn’t sufficient anti-virus protection. The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.
It is important to remember that Microsoft’s error and warning messages on your PC will never include a phone number.
Additionally Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication they have with you must be initiated by you.
How to protect yourself
Don’t call numbers from pop-up messages.
Never allow remote access to your computer.
Always be wary of unsolicited calls. If you’re unsure of a caller’s identity, hang up.
Never divulge passwords or pin numbers.
Microsoft or someone on their behalf will never call you.
If you believe you have already been a victim
Get your computer checked for any additional programmes or software that may have been installed.
Contact your bank to stop any further payments being taken.
Lessons From WannaCry & How To Build Towards a Secure Future
Webinar Thursday, June 1st, at 11 AM EDT
WannaCry attacked 300,000 machines across 100+ countries on May 12th. The fallout has been massive, prompting companies across the globe to take stock of their security infrastructure and think hard about the motivations of the attackers. They are professionals with resources, who will continue to adapt and get better.
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